When we first opened in 1999, Angkor Hospital for Children’s Outpatient Department (OPD) saw an average of 67 children per day. Today, in combination with our Satellite Clinic, we see an average of 500 children as outpatients each day, with numbers climbing as high as 800 during certain seasons. Open five and a half days a week, the OPD is our busiest department. Waiting time for OPD patients is under 3 hours.
Treatment: Medical Assessment and Specialised Care
The OPD is the first stop for all non-emergency patients at Angkor Hospital for Children. Patients register are triaged, using a similar system developed by World Health Organization’s Integrated Management of Childhood Illness guidelines. Patients will be directed to see a nurse (40% of outpatients), a doctor for those with more severe illness of injuries, or one of the sub-speciality clinics such as the dental clinic, eye clinic or minor surgery unit.
In addition to standard outpatient care, our medical team is trained in haematology, asthma management, epilepsy, HIV/AIDS, cardiology and other specialties. If a patient is identified as at-risk for more complicated illnesses, they receive follow-up consultations with an appropriately trained specialist.
Prevention: Basic Healthcare Education Sessions
With over 450 children and their caretakers coming and going through the gates of Angkor Hospital for Children every day, OPD staff take the opportunity to provide short basic health and hygiene informational sessions to the waiting families. Educational videos are also interspersed with children’s entertainment on television monitors installed around the hospital.