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Our Approach

When AHC was founded, good governance was to be a guiding principle. At AHC, good governance entails rigorously evaluating our progress against our mission as set out in our strategic plan. 

Our governance framework starts with the culture of AHC, which has prized a commitment to transparency and effectiveness since its inception. These values are reflected in AHC’s executive-led Organisational Quality Assurance (QQA) program, our risk-management systems, through to our leading procurement policies and green hospital initiatives. 

Our unrelenting commitment to improvement ensures accountability for our stakeholders, and underpins AHC’s sustainability, relevance and impact in the years ahead.

Organisational Quality Assurance (OQA)

AHC measures impact by monitoring Key Performance Indicators across departments to ensure we are delivering high quality care and improving health outcomes.

Key Performance Indicators

Award-winning hand hygiene levels 

AHC departments maintained an average 92% compliance to hand hygiene standards in 2018, earning a finalist award in the 2019 Asia Pacific Hand Hygiene Excellence Awards. 

Commitment to reducing waiting times 

Timely, efficient and quality care is central to AHC’s objectives as a healthcare organisation. By streamlining services, AHC continually reduces outpatient waiting times. 

publications in premier journals 

AHC aims to utilise our insight and experience as a leading child health organisation in a low-resource setting to influence the larger global child health conversation. In total, AHC has contributed to 79 publications in premier journals. 

Readmission rate reductions

AHC measures readmission rates to ensure quality management and to aid in performance reporting. From 2017 to 2018, there was a 62% decrease in readmission.

See our Organisational Quality Assurance (OQA) Programme

Source and Use of Funds in 2018

Pie graph showing the different sources for funds provided to AHC
Pie graph showing the different ways funds are used at AHC

Ways You Can Help

Ongoing support from donors and volunteers allows us to continue to deliver high quality medical care to children affected by disease and poverty in Cambodia.

Celebrating 20 Years

Twenty years later, our mission takes on even greater resonance.