Introduction

Angkor Hospital for Children Angkor (AHC) is a non-profit paediatric teaching hospital providing high-quality compassionate health care to children in Cambodia. Working in cooperation with the Cambodian Ministry of Health, AHC’s mission is to improve the healthcare system on a national level so that every child in Cambodia, wherever they live and whatever their ability to pay, has access to the quality health care they deserve. AHC has provided life-saving treatment to nearly 3 million children since our establishment in 1999.

AHC partners with Cambodian Ministry of Health as well as other relevant government institutions, plus various local businesses and organisations to increase national awareness of AHC’s work and services, and to seek assistance in raising much-needed funds to support the hospital. Funds raised from partnership activities support the general operations of the hospital and help ensure that children in Cambodia continue to receive free, high-quality and compassionate care when they need it most.

In order to have enough funds to run the hospital and achieve our fundraising targets, we’re creating a new Senior Fundraising Officer position, based in Phnom Penh, to manage our public relations and fundraising activities in Phnom Penh and surrounding areas.

AHC has a zero-tolerance towards child abuse, sexual exploitation and abuse and sexual harassment.

Key responsibilities

Relationship management and donor appreciation (30%)

• Provide outstanding stewardship to all donors giving up to $50,000 working to make sure donors feel appreciated, updated and understand the impact of their gifts
• Maintain relationships with active and former supporters in order to increase and deepen support
• Make sure all donor interactions are logged on Salesforce, ensuring we thank our donors in an excellent and timely manner while maintaining clear and accurate records
• Work seamlessly with other units in the department and wider organisation — especially the hospital Executive Committee and finance team — on donor appreciation, reporting and developing proposals
• Coordinate donor visits to ensure supporters gain a deep understanding of AHC’s work and their role in achieving impact
• Encourage long-term support through multi-year pledges.

New relationships (45%)

• Work with existing supporters, AHC’s Advisory Group, board members and senior volunteers to find new high-value donors and secure meetings and visits to engage with AHC’s purpose and strategy
• Conduct desk research to identify existing supporters and companies with capacity to give more support and build a pipeline towards new corporate prospects
• Proactively manage our pipeline of 100 donor relationships, set up meetings and inspire gifts using creative engagement plans and thoughtful approaches to new donors
• Develop engaging and high-quality proposals and pitches, matching AHC projects to the needs of donors
• Support the team in building new relationships and gifts across their areas of responsibility
• Attend networking events on behalf of AHC
• Manage all prospective donor visits and support with tours for international and local visitors, ensuring opportunities for support are maximized.

Special events (15%)

• Manage high-impact engagement events (dinners, networking events), including all aspects of event logistics and budget planning and monitoring
• Follow up with all leads and opportunities after events.

Other duties (10%)

• Work closely with AHC’s communications team to customise mass communications for high-value, mid-value and corporate donor segments
• Create personalised approaches for high-value support of annual appeals, including matched giving and support other Fundraising Department functions as required
• Learn more about the updated hospital’s information plus the policies and guidelines relevant to public relations, events and communications and implement them professionally
• Any other appropriated task delegated by the line manager.

Position requirements and qualifications

• Required education:
  • Master’s degree or bachelor’s degree in business administration, marketing or a related field
• Work experience:
  • Business management, communications, public relations, external relations or related areas, which ideally include finance and banking
  • Experience working for a non-profit organisation — working for a healthcare organisation is preferred
  • Managerial experiences preferred
• Required skills and abilities:
  • Excellent planning, time management and organisational abilities
  • Highly motivated and able to work independently to meet agreed-upon goals and targets
  • Excellent communication and interpersonal skills
  • Fluent in Khmer and English — excellent grammar and spelling is an advantage
  • Confident in oral and written communications skills
  • Proficient in Microsoft Office applications, Internet, e-mail and social media
  • Adaptable and flexible to the changing circumstances and needs of the role, including the flexibility of working hours to ensure coordination with key colleagues and donors in different locations and time zones
  • Able to work under pressure such as meeting key projects and reporting deadlines.

How to apply

Interested candidates are requested to fill in and submit an Application for Employment (available at Human Resources Department or download from https://angkorhospital.org/wp-content/uploads/2022/09/application-form.pdf, along with a curriculum vitae, cover letter and eligible certificates of degree to: Angkor Hospital for Children, Tep Vong Road & Umchhay Street, Svay Dangkum, Siem Reap Province‐District, PO Box 50, Siem Reap, Kingdom of Cambodia. Tel: (855) 63 963 409,017 72 72 62 or via email: job@angkorhospital.org. Only short-listed candidates will be contacted for an interview and submitted applications will not be returned. Applicants who do not complete an AHC application form will not be considered.